The Digital Bank of 2020 Re-imagine Customer Satisfaction through Digital Transformation

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Building a competitive edge on the business platform

Digital Transformation helps retail banks offer customers choices of where, when and how they bank. With fierce competition from new market entrants, digital technology can help you maintain customer loyalty by re-imagining the customer journey, providing a seamless omni-channel experience, and providing staff with up-to-date customer insights

Transforming banking

The Digital Revolution has changed the rules of banking. Exceeding customer expectations is the key to growth—and it’s only possible with a cohesive digital strategy. Learn how to outcompete agile new entrants into the financial space by using digital technology to deliver an omni-channel customer experience, integrate new technologies, and manage risk in real time.

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Take Your Bank to New Digital Heights

Your journey to a Digital Bank provides new capabilities to maintain your competitive edge. Create highly visible customer engagement solutions that re-imagine the customer experience, and gain insight into your end-to-end banking processes to speed up customer-centric initiatives. Take a deeper look at just some of the ways the Digital Business Platform can drive your Digital Bank transformation.

Connect the Dots of Your Customer Journeys

For every customer, an experience with your business is a journey. It’s time to take a fresh look at these interactions so you can determine how your business actually meets customer needs. Learn how to map your current capabilities and build new strategies for customer engagement with the new report from MWD Advisors, “Giving customer journeys the respect they deserve.“

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What are leading investment banks doing about digital transformation?

Software AG is a leader for Big Data Streaming Analytics

Software AG is ranked a Leader in The Forrester WaveTM: Big Data Streaming Analytics, Q1 2016. In this report Forrester Research finds “[Software AG] offers a comprehensive set of capabilities for companies that wish to undergo a fast digital transformation” The Forrester Wave report goes on to say “Its Apama Streaming Analytics product delivers the scalability, management, operators, and application development tools that world-class enterprises need to make the right decisions in the right moment.” Download your complimentary copy of the report here.

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The Digital Bank of 2020

Banks have embraced digital transformation, where value comes not from physical assets but from gathering and acting on information—especially customer insights. Re-imagine customer satisfaction and attract and retain customers, even in a new world of competition from Fintechs and challenger banks. Our new white paper shows you how.

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Software AG has integrated all building blocks to create the world’s first Digital Business Platform - empowering you to master your Digital Transformation.

Let’s Talk

If you’d like to talk to an expert, would like a live demo or want to find out more about Apama and Software AG products contact us today.